Privacy Policy

1. Privacy at a Glance

General Information

The following notes provide a simple overview of what happens to your personal data when you visit this website. Personal data is any data that can be used to personally identify you. For detailed information on data protection, please refer to our privacy policy set out below this text.

Data Collection on This Website

Who is responsible for data collection on this website?

Data processing on this website is carried out by the website operator. You can find their contact details in the “Information on the controller” section of this privacy policy.

How do we collect your data?

Your data is collected in part when you provide it to us. This may, for example, be data you enter into a contact form or an appointment booking widget.

Other data is collected automatically, or with your consent, by our IT systems when you visit the website. This is primarily technical data (e.g. browser type, operating system, or time of page access). This data is collected automatically as soon as you enter this website.

What do we use your data for?

Some of the data is collected to ensure the website is provided without errors. Other data may be used to analyze your user behavior. Where contracts can be concluded or initiated through the website, the data submitted is also processed for contract offers, orders, or other inquiries.

What rights do you have regarding your data?

You have the right, at any time and free of charge, to obtain information about the origin, recipients, and purpose of your stored personal data. You also have the right to request the correction or deletion of this data. If you have given consent to data processing, you may revoke this consent at any time with future effect. You also have the right, under certain circumstances, to request that the processing of your personal data be restricted. Furthermore, you have the right to lodge a complaint with the competent supervisory authority.

2. Hosting

External Hosting

This website is hosted externally. The personal data collected on this website is stored on the host's servers. This may include, in particular, IP addresses, contact requests, meta and communication data, contract data, contact details, names, website access data, and other data generated through a website.

External hosting is carried out for the purpose of fulfilling contracts with our potential and existing customers (Art. 6(1)(b) GDPR) and in the interest of a secure, fast, and efficient provision of our online services by a professional provider (Art. 6(1)(f) GDPR).

We use the following host: HighLevel Inc. (WordPress hosting within the GoHighLevel platform)

Data Transfer to the USA

HighLevel Inc. is a U.S.-based company. The transfer of data to the USA is based on the EU-U.S. Data Privacy Framework (DPF), for which the European Commission has recognized an adequate level of data protection, as well as additionally on the Standard Contractual Clauses (SCCs) adopted by the European Commission. A data processing agreement (DPA) with HighLevel Inc. has been concluded.

Data Processing Agreement

We have concluded a data processing agreement (DPA) for the use of the above-mentioned service. This is a contract required by data protection law that ensures the provider processes the personal data of our website visitors only in accordance with our instructions and in compliance with the GDPR.

3. General Information and Mandatory Disclosures

Data Protection

The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with statutory data protection regulations and this privacy policy.

Please note that data transmission over the internet (e.g. when communicating by email) may be subject to security vulnerabilities. Complete protection of data against access by third parties is not possible.

Information on the Controller

The controller responsible for data processing on this website is:

Fisnik Rexhepi
Beim Fahrenberg 4
22927 Großhansdorf, Germany

Phone: +49 1786814866
Email: info@veridiadigital.com

Storage Duration

Unless a more specific storage period is stated within this privacy policy, your personal data will remain with us until the purpose for the data processing no longer applies. If you assert a legitimate request for deletion or revoke your consent to data processing, your data will be deleted, provided we have no other legally permissible reasons for storing your personal data.

SSL/TLS Encryption

For security reasons and to protect the transmission of confidential content, this site uses SSL/TLS encryption. You can recognize an encrypted connection by the fact that the browser's address bar changes from “http://” to “https://” and by the lock icon in your browser bar.

Withdrawal of Your Consent to Data Processing

Many data processing operations are only possible with your express consent. You may withdraw consent already given at any time. The lawfulness of data processing carried out prior to the withdrawal remains unaffected.

Right to Lodge a Complaint with a Supervisory Authority

In the event of violations of the GDPR, data subjects have the right to lodge a complaint with a supervisory authority, in particular in the member state of their habitual residence, place of work, or the place of the alleged violation.

Right to Data Portability

You have the right to have data that we process automatically on the basis of your consent or in fulfillment of a contract handed over to you or to a third party in a common, machine-readable format.

Access, Rectification, and Erasure

Within the scope of the applicable legal provisions, you have the right at any time to free information about your stored personal data, its origin and recipients, and the purpose of the data processing, and, if applicable, a right to correction or deletion of this data. You may contact us at any time regarding this and other questions on the topic of personal data.

4. Data Collection on This Website

Cookies

Our websites use so-called “cookies.” Cookies are small data packets and do not cause any damage to your device. They are stored either temporarily for the duration of a session (session cookies) or permanently (persistent cookies) on your device. Session cookies are automatically deleted at the end of your visit. Persistent cookies remain stored on your device until you delete them yourself or they are automatically deleted by your web browser.

Cookies have various functions. Many cookies are technically necessary, as certain website functions would not work without them. Other cookies may be used to analyze user behavior or for advertising purposes.

If additional cookies and services are used on this website, you can find further details in this privacy policy.

Contact Form

If you send us inquiries via a contact form, the information you provide in the inquiry form, including the contact details you provide there, will be stored by us for the purpose of processing the inquiry and in case of follow-up questions. We do not share this data without your consent.

This data is processed on the basis of Art. 6(1)(b) GDPR, provided your inquiry relates to the fulfillment of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, processing is based on our legitimate interest in the effective handling of inquiries directed to us (Art. 6(1)(f) GDPR) or on your consent (Art. 6(1)(a) GDPR), if this has been requested.

Inquiry by Email, Phone, or Fax

If you contact us by email, phone, or fax, your inquiry, including all resulting personal data (name, inquiry), will be stored and processed by us for the purpose of handling your request. We do not share this data without your consent.

5. Appointment Booking & CRM (GoHighLevel / LeadConnector)

On our contact page, we embed an appointment booking tool provided by HighLevel Inc., 5473 Blair Rd Ste 100 PMB 383313, Dallas, Texas 75231, USA (product name: “GoHighLevel” / “LeadConnector”). Through this widget, you can book an appointment with us directly, without having to go via email or phone.

When you use the booking widget, the data you enter (e.g. name, email address, phone number, chosen appointment time) is transmitted to and stored by HighLevel Inc. in order to technically enable and manage the appointment booking.

This processing is carried out to initiate or perform a contract (Art. 6(1)(b) GDPR) as well as on the basis of our legitimate interest in an efficient and convenient appointment scheduling process (Art. 6(1)(f) GDPR).

Data Transfer to the USA

HighLevel Inc. is a U.S.-based company. The transfer of data to the USA is based on the EU-U.S. Data Privacy Framework (DPF), for which the European Commission has recognized an adequate level of data protection, as well as additionally on the Standard Contractual Clauses (SCCs) adopted by the European Commission. A data processing agreement (DPA) with HighLevel Inc. has been concluded.

Further information on data protection at HighLevel is available at: https://www.gohighlevel.com/privacy-policy

This English text is a translation of our German privacy policy (Datenschutzerklärung), originally created with support from e-recht24.de and supplemented with project-specific details. In case of discrepancies, the German version is legally binding.